e-learning         

“Thank you, a beautiful presented and refreshing presentation on the most important aspect of our work in secure services.”

“The feedback so far has been really positive about the e-learning; people have liked having you talk them through information rather than having to just read from dull slides and have really enjoyed the social polling.”

“One of the most engaging online training sessions I have done in a while (or possibly ever). Really thought provoking, easy to follow and interesting throughout.”

“I have learnt a lot, especially about the role relational security plays in patient care and safety.”

“This was a really good programme for me.”

“It has been very useful, dynamic, and very well explained.”

“Brilliant and well-researched training.”

“Thank you for sharing this knowledge with us.”

“This learning was more proactive compared with other e-learning I’ve done. Summarised in clear and easy to understand way, it was engaging and the videos between topics really helped me learn.”

“This course improved my confidence to handle issues on the ward.”

“Everyone should do this course.”

“Well illustrated and explained. Thank you!”

“This programme has made me think about how I can work differently with patients.”

“Very educative and useful training. In fact, I really enjoyed it!”

“I have learnt from this training and I know this will help me do my job efficiently.”

“Really helpful and impactful.”

“The training provided valuable insights and proved to be significant for the staff and team within my service.”

“I found the training very useful, I now understand the difference between physical and relational security. The training has enhanced the way I practice as a professional and care giver.”

“This program is an eye opener in regards to my job as an health care assistant. it will help me with relational security on the ward.”

“This has been so useful to me and hope to use relational security to create an excellent environment where clinical care can flourish.”

“My epiphany wasn't just about the knowing what Rational Security entails, is a simple statement, "its not just a leave" was it therapeutic for the patient. Now I will be intentional about making short escort leave therapeutic.”

“This was very informative and very interesting.”

“Thank you for an eye opener with the SEE THINK PROGRAMME. looking forward to more similar programmes.”

“Now relational security actually makes sense to me!”

“This was very helpful for me. I will definitely follow during my daily practice what I have learned from today's session”.

Really good to revisit and remind ourselves about how to safely support the people we care for.”

“This was a good refresher after the previous away day we had with Liz.”

“Really informative and interesting training, thank you!!”

“Great introduction to relational security. Bring on boundaries!”

“Interesting and well put together piece of training.”

“It made me think and reflect on my personal practice.”

“I enjoyed this course, its given me a better understanding on the different types of security.”

“Really informative and interesting.”

“Good job with the explanations. It was very simple to understand.”

“I am the hospital driver and it has been helpful to go through this module.”

“Thank you so much for this programme. The module is so easy to follow and understand. It exceeded my expectations! Thanks again.”

“Great module, access and resource! Looking forward to the next one.”

“Very informative and it developed an understanding on how to support more.”

“I love all the videos.”

“The program is unique and helpful.”

“The course was relevant and useful.”

“Thank you for this training, it needs to be nationwide in all trusts but particularly the LD, autism and forensic wards.” 

“Very good training program. I learnt a lot.”

“I found this short course informational and it was really interesting to see the data of what other people felt were challenges to them within this subject.”

“This was really helpful. Thank you so much.”

“Thank you for this. This is good not only as a refresher to the secure services but also to newbies.”

“Thank you for helping me understand what relational security is.”

“Good format, informative and engaging.”

“Well delivered e-module for the foundations on relational security that we face in secure settings.”

“Great refresher for me on relational security.”

“I really liked the comments from staff and particularly service users, it was a revelation to see things from the other perspective. Thanks.”

“I liked the feedback from the questions that showed how colleagues felt in relation to the questions as you never really know what they think.”

“Very easy to follow and understand.”

“Very useful and informative. I particularly like the distinction between relational security and relationships.”

“Good training, very patient-focused and supportive of the individual's voice to be heard on the ward and their stories to be shared and acknowledged.”

“Thank you. I have learnt so much today”

“This programme has been really thoroughly thought through.”

“This e-learning has really broaden[ed] my knowledge and understanding of relational security.”

“Thank you so much ! The training was very useful and I have improved my knowledge on Relational security ( See, Think and Act ) a lot. The video and the lady hosting the training - very nicely presented. My understanding on this subject improved and contributed into a better awareness of safety / security and risks involved in my working environment. And communication / approach - vital issue. Thank you Team ! Very much appreciated.”

“Very insightful”.

“Precise and simple to understand with the aid of diagrams.”

“[The] training was well simplified and very easy to understand. I felt as it was based on the ward I am working in at the moment.”

“I really liked the mix of videos in the training I found this more interactive as I don’t like just reading off the screen as I lose interest.”

“Great e-learning, really informative & interactive. I started off with not much knowledge of relational security but now feel that I have a much better understanding of this.”

“I will be retraining or going through this training every other month as it makes more sense to me with delivery of care. Good and informative training. Thank you.”

“I really enjoyed the training pattern used to teach. It will be part of me everywhere I go. Thank you.”

“Useful course with lots of examples.”

“It's really amazing needed learning, I love every part of the training.”

“Very well designed course with a lot of great information.”

“Every bit of information from this e-learning was helpful for me.”

"These courses are very well put together and don't feel like another tick box course. I really appreciate the approach taken and feel like it has made me consider my own practice and that of our organisation. Thank you."

“I loved the set up, the feel of it, the ease of use, the simplicity of language, and the way it flows. It's very natural, non condescending and I feel that 100% of my colleagues wouldn't struggle to negotiate/navigate through.”

“Its an eye opener to some of the things we do at work and we think they are right.”

“I really liked the videos at the beginning of each section to set the scene for a new subject area.”

“I loved doing this course - as an administration officer working in Mental Health there is no training offered around understanding our consumers and clients with whom we talk to, greet and support administratively every day in our role. This is fantastic! Thank you for this opportunity :)”

“I enjoyed this programme and felt I have learned much more about myself and my approach to boundaries. It's also given me thoughts towards my practice and how I can improve and develop even further.”

“I really like the constant benchmarking pie charts throughout. Its engaging and a nice touch to benchmark how my responses sit against the views of others.”

“Loved seeing the expert views. They really made me think!”

“This was so interesting!”

“Been in services for 15 years. This is the first boundaries training I’ve had. So to say it’s the best boundaries training I’ve ever had doesn’t really do it justice! Thank you so much.”

“This was so interesting!”

“Trauma section excellent.”

“The service user feedback comments were arresting. Very impressive piece of work.”

“Really useful training and very easy to understand. Can't wait for the team to do this as I believe this would improve the inconsistencies on the ward.”

“Very good package, very useful and can't wait for the rest of the staff to see it.”

“This was really helpful for me.”

“This was such a useful session.”

“I really valued the inclusion of trauma and how that affects boundaries as some of it I had never really considered in relation to boundaries.”

“Great learning learning programme. Lots to reflect on.”

“Very educative - I’ve got another perspective about boundaries with my patients.”

“I found this training very useful especially the part where I could read experiences of others.”

“Very thought provoking and will be helpful for the whole team to complete and discuss afterwards.”

“Really interesting to explore this subject in more depth.”

“I found this training very useful especially the part where I could read experiences of others.”

“Very educative [I’ve] got another perspective about boundaries with my patients.”

“I really like how all this training encourages self reflection and consideration of how to do better.”

“Thinking about what boundaries are negotiable/not negotiable/grey areas is very interesting and informative.”

“I appreciated looking at how to respond to patients enquiries around boundaries and how to respond in a way that is fair and empathetic.”

“Very informative and interactive.”

“Liked thinking about how to use boundaries therapeutically.”

“Thanks for the programme. It is really educative.”

“Very informative and in depth.”

“I feel one of the strongest influences on me was the feedback from someone that had been in an inpatient setting and how it impacted on them. The other side of the coin.”

“This was really helpful for me.”

“Really useful session, thank you!”

“Very good package, very useful and can't wait for the rest of the staff to see it.”

“I really valued the inclusion of trauma and how that affects boundaries as some of it I had never really considered in relation to boundaries.”

“Thank you, I feel more confident with this.”

“It was excellent, it will help me a lot in the course of my work.”

“[The] scenarios are similar to practice with good detail.”

“This programme is so easy to understand, I like that there isn't a test but you can answer openly and truthfully instead of answering what you think you should to get the question correct. It’s been very informative, a lot of it we know because work in the environment daily but a lot can be forgotten, this training gives welcome reminders.”

“It was really good training video and programme and good questions to think about.”

“This session was really helpful.”

“I thought this was very well put forward.”

“All the information was very important to my job role.”

“Really useful training and very easy to understand. Can't wait for the team to do this as I believe this would improve the thinking about inconsistencies on the ward.”

“I have worked in secure services for many years and have seen the difference in people's approaches to boundaries over this time. This training has helped me feel confident in the way I am working and the reasons why I approach certain situations in the way that I do.”

“Great learning learning programme. Lots to reflect on.”

“The expert explanation was a ‘star mark’ for me.”

“I found all the information and examples very practical and useful for use in my line of work.”

“[It] is a educated lesson and I learnt a lot out of it.”

“Great bit of training. I hope all staff will take on board what we have learnt today. For me, the training is great. This is what we should all be doing in our places of work. Thank you.”

“Very helpful.”

“Insightful piece!”

“I found the training very thought provoking and interesting. Very good!”

“I found this extremely helpful.”

“I found this training very useful especially the part where I could read experiences of others. “

“In this programme, I got to learn about Trauma. This is so valuable to me because trauma happen is so many ways which I did not know.”

“I learned a lot. Thanks.”

“I liked the reflective nature and seeing how other members of the service answered the questions. It was good to maintain focus and the lack of pass or fail was refreshing.“

“I really like how all this training encourages self reflection and consideration of how to do better.”

“I really valued the inclusion of trauma and how that affects boundaries as some of it I had never really considered in relation to boundaries.”

“I think this programme breaks into different aspects that staff are sometimes not reflecting on when using boundaries approaches.”

“I thought the programme was insightful and informative.”

“I thought this was very well put forward.”

“I valued everything in this training.”

“I valued the thought stimulating content such as is the rule relevant, we must continuously review policy/protocol to improve the care we deliver.”

“This is really insightful.”

“I was very useful for my learning, I have gained more confidence.”

“I will say all, quite helpful and impactful. I learnt a lot.”

“I would like to send my gratitude to this programme. It has enlightened and equipped me with knowledge. All I have to do is apply the knowledge I acquired here.”

“Informative, everyone should complete this.”

“The insight on this topic was helpful.”

“Insightful piece!”

“Interesting programme.”

“It is a valuable programme and has helped me to understand a lot about boundaries, how to approach and communication boundaries to patients and colleagues.”

“It is a very important and a useful session.”

“It is a very insightful topic to learn about Boundaries , trauma, communication etc. Thank you very much team for putting this together.”

“It is been educating.”

“It really does make you reflect not only about yourself but about others too. It was interesting to see the other anonymous answers as well. Really enjoyed this programme, thank you.”

“It was helpful. I am feeling more confident.”

“It was great and Excellent.”

“It was interesting to see the thoughts of other professionals, it helped put the training into context.”

“It was really nice. Very helpful and informative.”

“it was very educative and refreshing to deep into a constant reality when dealing with patients on the ward. This training has given me more reason to engage safely with patients and colleagues. Thank you a lot.”

“it was very helpful to understand especially how my answer reflects on the service user.”